Support for Tiamat

This support page is for the iPhone game "Tiamat." Please stay tuned for an updated website. In the meantime, to get support, please contact us at

Tiamat Icon

Requirements

Requires iOS 5.1 or later.

Compatible with:

 

Known Issues

• installing the update 1.0.4 on iOS 5 may result in a crash-on-launch. iOS 6 does NOT affect our game with this issue. If you have this problem, you need to first delete the app, then re-install it. Your game will now run. We believe this to be an iOS 5 issue, and is out of our control. If you can first update your device to iOS 6 before installing the 1.0.4 update, then that would be best.

• Some users report updating to 1.0.1 makes it crash on launch. We're currently investigating this issue. A work around is to delete the app from your iOS device, then download and install it again from the App Store. Apple will not not charge you again for re-installing, however, you may lose any progress you made in the game. We sincerely apologize for any inconvenience this may cause you. This issue only affects updates and not new purchases.

Fixed Issues

• Progress window shows 1st stage for the final stage. (fixed in 1.0.1)

• Bonus "ghosting." (fixed in 1.0.1)

 

A special note to customers using a jailbroken phone.

Although we respect your wishes to have total freedom and control over your phone, it is unfortunately impossible for us to solve any technical issues you may experience with games by us.
If you experience crashes with our, or any other apps, on a jailbroken device, we strongly recommend to restore your device to the factory defaults (consult the manufacturer's manual). Once you've restored the device and updated it with the latest software from the device's manufacturer, try to install and run the game again.